Welcome to Dog & Cat Store! We know how excited you are to receive your stylish pet accessories, and we’re committed to getting your order to you as quickly and safely as possible. Our delivery options are designed to meet the needs of modern pet parents around the world.
đĻ Processing Time
We take great care in preparing your order with the same love and attention we’d give our own pets. All orders require 1-2 business days for processing before shipment. During this time, our team carefully inspects, packages, and prepares your items for their journey to your furry family member.
đ Shipping Options
We offer two reliable shipping methods to ensure your pet’s new accessories arrive safely:
Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after shipment
Perfect for when you need your pet’s new accessories within a reasonable timeframe. Our standard shipping option provides tracking and reliable service through our premium carrier partners.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after shipment
Minimum Order: $50 or more
Great for budget-conscious pet parents who don’t mind waiting a little longer for their fabulous pet accessories. This eco-friendly option helps us keep costs down while still providing quality service.
đ Free Shipping Alert!
Orders of $50 or more automatically qualify for free shipping via EMS. Perfect for stocking up on matching family apparel, multiple collars and leashes, or creating a complete stylish ensemble for your pet!
đ Shipping Destinations
We’re proud to ship worldwide because we believe every pet deserves to be stylish and comfortable! Please note that we’re currently unable to ship to some parts of Asia and selected remote locations due to carrier restrictions.
đ Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey right to your doorstep! We know how important it is to know when your pet’s new accessories will arrive.
đ Our Shipping Promise
đĄī¸ Safe Packaging
Every item is carefully packaged to ensure it arrives in perfect condition
đ Quality Checked
Each product is inspected before shipping to maintain our high standards
đ§ Communication
Regular updates throughout the shipping process
âŠī¸ Returns & Exchanges
Not completely satisfied? We offer a 15-day return policy from the date you receive your items. Your satisfaction is our priority, and we want you and your pet to be absolutely thrilled with your purchase.
Note: Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. During holiday seasons, please allow additional time for delivery.
Thank you for choosing Dog & Cat Store for your pet accessory needs. We’re honored to help you and your furry family members stay stylish, safe, and comfortable on all your adventures together!
Have questions about shipping? Contact our friendly customer service team at [email protected] – we’re always happy to help!